Viva Medical Center provides in-network telehealth with Aetna for patients in Doral, FL. Billed under your telemedicine benefit at the same in-network rate as an in-person follow-up. Our team verifies your specific Aetna plan before the first visit so the copay is predictable and there are no surprises. Services include virtual follow-up visits for medication adjustments, lab review, chronic disease check-ins, and minor acute concerns. Call (305) 209-0001 or book online to schedule.
Aetna Plans Covering Telehealth
The following Aetna plan tiers typically cover telehealth at our Doral clinic. Specific coverage depends on your plan tier and benefits — our team verifies before scheduling.
- Aetna Commercial PPO
- Aetna Commercial HMO
- Aetna Medicare Advantage (Value, Prime, Eagle plans)
- Aetna Better Health Medicaid
- Aetna Open Access
What Your Telehealth Visit Includes
Every visit is structured around virtual follow-up visits for medication adjustments, lab review, chronic disease check-ins, and minor acute concerns. We focus on clear communication in English or Spanish based on your preference.
- Real-time Aetna eligibility verification before the appointment
- Copay quoted up front — billed under your telemedicine benefit at the same in-network rate as an in-person follow-up
- Unhurried time with a board-certified provider
- Clear treatment plan and take-home materials
- Claim submitted electronically to Aetna after the visit
- Coordination with in-network specialists when needed
How to Verify Your Telehealth Coverage with Aetna
Verifying telehealth under Aetna takes under five minutes with our front desk.
- Call (305) 209-0001 with your Aetna Member ID and Group number
- Our team runs a live eligibility check against Aetna
- We quote the copay before you book
- Intake proceeds without surprise paperwork
- Bring your card and photo ID — eligibility is re-verified at check-in
Same-Day and Telehealth
Same-day appointments and telehealth follow-ups are available for telehealth, subject to Aetna plan coverage.
- Same-day appointments subject to availability
- Telehealth under your plan's telemedicine benefit
- Bilingual English and Spanish staff
- 24/7 online booking
- Patient portal for messaging and results
Explore Other Carriers and Services
We are also in-network with other major carriers for telehealth and for different types of care.
- Oscar Health telehealth — verify coverage at (305) 209-0001
- Cigna telehealth — verify coverage at (305) 209-0001
- Humana telehealth — verify coverage at (305) 209-0001
- Medicare Advantage telehealth — verify coverage at (305) 209-0001
- Ambetter telehealth — verify coverage at (305) 209-0001
Frequently Asked Questions
Does Aetna cover telehealth at Viva Medical Center?
Yes. Viva Medical Center in Doral, FL is in-network with Aetna for telehealth. Billed under your telemedicine benefit at the same in-network rate as an in-person follow-up. Call (305) 209-0001 with your Member ID to verify your specific plan.
How much does a Telehealth visit cost with Aetna?
Cost depends on your plan tier. Billed under your telemedicine benefit at the same in-network rate as an in-person follow-up. Our front desk quotes the exact copay before you book.
Can I use telehealth for telehealth under Aetna?
Yes for most Aetna plans. Telehealth is billed under your telemedicine benefit at the same in-network rate as an in-person follow-up. Available for medication adjustments, results review, and routine check-ins.
Do I need a referral to see a specialist under Aetna?
It depends on whether your Aetna plan is HMO (usually requires a referral) or PPO (usually does not). If your plan requires a referral, our team processes it in-house for in-network specialists — no extra approvals.
Can I make Viva Medical Center my Aetna PCP?
Yes for plans that require a Primary Care Provider designation. Our team submits the PCP-change form on your behalf during intake. The change generally activates within 24-48 hours.
Do you provide bilingual care?
Yes. All services — intake, visits, telehealth, discharge — are available in English and Spanish.