Viva Medical Center is in-network with Aetna commercial PPO and HMO plans, Aetna Medicare Advantage plans for South Florida, and several Aetna Better Health Medicaid managed care products. Aetna Medicare Advantage plans often include a $0 primary care copay and a $0 annual wellness visit — our team confirms your specific plan benefit before the visit. If you are switching to us as your Aetna PCP, we submit the PCP-change form on your behalf during intake. Call (305) 209-0001 for coverage verification.
Aetna Plans We Accept
The plan tiers below are the Aetna products we routinely treat at our Doral clinic. If your specific plan number is not listed, call (305) 209-0001 — our team verifies eligibility in real time against the Aetna provider system before you book.
- Aetna Commercial PPO
- Aetna Commercial HMO
- Aetna Medicare Advantage (Value, Prime, Eagle plans)
- Aetna Better Health Medicaid
- Aetna Open Access
What Your Aetna Primary Care Visit Covers
In-network visits under Aetna include the preventive and problem-focused services below. Your specific plan may expand or narrow this list — we confirm the exact benefit set during intake.
- Annual wellness visit (typically no copay)
- Preventive screenings and age-appropriate vaccines
- Problem-focused visits for acute illness
- Chronic disease management — blood pressure, diabetes, thyroid, cholesterol
- Telehealth follow-up visits billed under your telemedicine benefit
- Coordinated referrals to in-network specialists, imaging, and labs
- Mental health screening and referral to our in-network psychiatric team
How to Verify Your Aetna Coverage
Verifying coverage with Aetna takes under three minutes with our front desk or under ten minutes if you call Aetna directly.
- Call us at (305) 209-0001 and read your Aetna Member ID and Group number from the front of your card
- Our intake team runs a live eligibility check and tells you the copay before you book
- If you want to verify yourself, call Aetna Member Services on the back of your card and ask if Viva Medical Center in Doral, FL is an in-network provider
- If your Aetna plan requires a Primary Care Provider (PCP) designation, we submit the PCP-change form on your behalf
- Bring your insurance card and photo ID to the visit — eligibility is re-verified at check-in so the claim processes cleanly
Services Offered with Aetna Insurance
Beyond primary care, Aetna-accepted care at Viva Medical Center includes the following specialty services. Each is billed through your Aetna plan at in-network rates when applicable.
- Primary Care
- Psychiatry
- Telehealth
- Pediatric Care
- Laboratory
- Neurology
- Women's Health
Same-Day Appointments and Telehealth
Same-day visits are available for acute concerns, medication refills, and lab review. Telehealth follow-ups are covered under most Aetna plans at the same in-network copay.
- Same-day primary care visits subject to scheduling availability
- Telehealth follow-ups for medication adjustments, lab review, and chronic disease check-ins
- Bilingual English and Spanish staff
- After-visit care coordination through our patient portal
- Transparent copay quoted before you book — no surprise billing
Frequently Asked Questions
Is Viva Medical Center in-network with Aetna?
Yes. Viva Medical Center in Doral, FL is in-network with Aetna. Our front desk verifies your specific Aetna plan tier in real time before your first visit. Call (305) 209-0001 with your Member ID for a quick eligibility check.
Can I make Viva Medical Center my Aetna PCP?
Yes. If your Aetna plan requires a Primary Care Provider designation, our team submits the PCP-change form on your behalf during intake. The update generally takes effect within 24-48 hours and allows referrals to specialists to go through without extra approvals.
What is my copay with Aetna?
Copays vary by plan tier. For Aetna: $0–$30 commercial · $0–$10 Medicare Advantage (varies by plan). Our front desk tells you the exact dollar amount for your plan before you book, so there are no surprises.
Does Aetna cover telehealth at Viva Medical Center?
Yes for most Aetna plans. Telehealth follow-ups are billed under your telemedicine benefit at the same in-network rate as an in-person follow-up. Virtual visits are available for medication refills, chronic disease check-ins, lab review, and minor acute concerns.
What services are covered under my Aetna plan at Viva Medical Center?
Preventive care, annual wellness visits, chronic disease management, mental health screening, telehealth, labs, and specialist referrals are all covered when billed in-network through Aetna. Our billing team verifies the exact benefit set for your plan before you book.
What should I bring to my first visit?
Your Aetna insurance card, a photo ID, and a list of current medications. If you have recent lab results, imaging reports, or specialist notes, those help us avoid ordering duplicate tests. Arrive 10 minutes early for eligibility verification and intake paperwork.