Gissella Rivera
Gissella Rivera worked her way up through both the clinical and administrative sides of healthcare, giving her a rare understanding of the full patient experience. She has strong hands-on experience with patients and with major insurance organizations such as Humana and Conviva, helping develop medical protocols, administrative workflows, and care processes designed to make treatment smoother and more accessible. She has also worked directly in clinical settings to advance protocols and improve day-to-day operations. Today, that blend of patient advocacy, insurance knowledge, and operational leadership helps her support patients with both compassion and efficiency.
